Shipping policy

Shipping Policy

Thank you for shopping with Hello Brelio!

Processing Time
All orders are processed within 1-3 business days after payment confirmation. You will receive an email notification once your order has shipped.

Shipping Time
We currently ship to Canada only. Standard shipping typically takes 14-16 business days from the date your order ships. Delivery times may vary slightly depending on your location and current order volume across our fulfillment network.

Shipping Cost
We offer free standard shipping on all orders shipped within Canada.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.

Delays
While we work hard to ensure timely delivery, please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, carrier issues, or other circumstances beyond our control. We appreciate your patience.

Questions
If you have any questions about your shipment, please contact us at hello@hellobrelio.com with your order number, and we'll be happy to help.